Refunds

SecurStar offers a free 30 days demo version of almost all sold licensed software products.

Before purchasing any licensed software, the customer should download and test the free demo versions he is interested into. If for a specific program there is no free demo version available at the time of purchase, SecurStar offers a 14 days money back guaranty for that specific product.

For programs where a free 30 days demo version is available at the time of purchase, no additional refund (money back) policy is offered.

It is the responsibility of the customers to test the licensed software on its machines and make sure everything works flawlessly and as advertised.

Sold hardware devices are not returnable, however, in the case of damage, they can be exchanged, if returned to SecurStar within the first six months after the purchase.